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Customer Clarification Text

Global IT Bilişim Hizmetleri A.Ş (Global IT), as the data controller, processes your personal data in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK) and other relevant legislation.

According to Article 10 of the KVKK, which regulates the Disclosure Obligation, data controllers are obliged to inform the relevant persons whose personal data they process on certain issues.

This clarification text has been prepared in accordance with the Communiqué on the Procedures and Principles to be Followed in the Fulfillment of the Disclosure Obligation published by the Personal Data Protection Authority in order to fulfill the legal obligation.

Definitions

According to the Law on the Protection of Personal Data No. 6698:

Personal data includes any information relating to an identified or identifiable natural person;

Processing of personal dataany operation performed on personal data, such as obtaining, recording, storing, preserving, changing, rearranging, disclosure, transferring, taking over, making available, classifying or preventing the use of personal data by fully or partially automatic means or by non-automatic means provided that it is part of any data recording system;

The person concerned means the natural person whose personal data is processed;

The data controller is the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system.

The obligation to clarify is that during the acquisition of personal data, the data controller or the person authorized by him/her shall notify the relevant persons; the obligation to provide information about the identity of the data controller, the purpose for which the personal data will be processed, to whom and for what purpose the processed personal data can be transferred, the method and legal reason for collecting personal data and other rights listed in Article 11 of the Law;

expresses.

Data Controller

It is the Global IT data controller who determines the purposes and means of processing personal data with respect to personal data concerning you and is responsible for the establishment and management of the data recording system. This clarification text has been prepared in order to enlighten the customers we offer products or services, the authorities of the customers and the employees in charge about the personal data processed.

  1. If You Are Purchasing Products or Services as a Real Person Customer

Contact Person

You, whose personal data are processed by Global IT , are defined by us as the Person Receiving Products or Services due to your purchase of a good or service and you are accepted as a Relevant Person by the Law.

Obtaining Your Personal Data

The following shows your personal data and methods of acquisition. The same personal data can also be obtained by more than one method.

Method / EnvironmentData
Non-automated methods directly from you on paper Identity (Name, Surname, Signature and T.R. Identity No.) Document Information (Document Date and Document No) Professional Experience (Title in the Institution) Customer Transaction (Contract Name and Contract Date);
Electronically directly from you by automated means Identity (Name, Surname and T.R. Identity No.) Institution Information (Title in Institution) Contact (E-Mail Address, Phone Number (Mobile) and Telephone Number (Fixed)) Address (Address, Address Province, Address District and Postal Code) Taxpayer Information (Trade Title, Tax Office and Tax Identification Number) Marketing (Product Related and Marketing Message Approval Status);

Purposes of Processing Your Personal Data and Legal Reasons

The table below lists the legal grounds for processing your personal data and the purposes for which it is processed.

Provided that it is directly related to the establishment or performance of a contract regulated in Article 5/2c of the KVKK, it is necessary to process the personal data of the parties to the contract
In order to carry out the goods / services sales processes, to carry out the goods / services production and operation processes, to carry out the goods / services after-sales support services and to carry out the contract processes , in accordance with the Product / service Sales / support Agreement concluded / to be concluded with you and the use of the rights and debts arising from it; Identity (Name, Surname, Signature), Institution Information (Title in Institution), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Professional Experience (Title in Institution), Customer Transaction (Contract Date, Contract Name, Contract Start Date, etc.), Marketing (Interested Product, Marketing Message Approval Status)
Since it is mandatory for the data controller in Art.5/2ç of the KVKK to fulfill its legal obligation;
In accordance with the Retention of Communication Permissions in the Regulation on Commercial Communication and Commercial Electronic Messages (Article 13 / 2) for the purpose of carrying out the sales processes of goods / services ; Identity (First Name, Last Name), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Marketing (Marketing Message Approval Status)
Since data processing is mandatory for the establishment, use or protection of a right in Article 5/2e of KVKK
For the purpose of following up and conducting legal affairsIdentity (Name, Surname, Signature, T.R. Identity No.), Document Information (Document Date, Document No.), Professional Experience (Title in the Institution), Customer Transaction (Contract Date, Contract Name)
For the purpose of carrying out storage and archive activitiesIdentity (Name, Surname, Signature, T.R. Identity No.), Document Information (Document Date, Document No.), Professional Experience (Title in the Institution), Customer Transaction (Fee, Contract Date, Contract Duration, Contract Name, Contract Start Date, etc.),
In order to carry out the activities in accordance with the legislation, to inform the authorized persons, institutions and organizations and to carry out the storage and archive activities , in accordance with the Notification of the Communication Permission Holders in the Regulation on Commercial Communication and Commercial Electronic Messages to the CMS (Article 5 / 3); Identity (First Name, Last Name), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Marketing (Marketing Message Approval Status)
Provided that it does not harm the fundamental rights and freedoms of the data subject in Article 5/2f of the KVKK, since the data processing is mandatory for the legitimate interests of the data controller;
For the purpose of carrying out the production and operation processes of goods / services In order to carry out the customer relationship management processes Identity (Name, Surname), Institution Information (Title in Institution), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Marketing (Product of Interest, Marketing Message Approval Status)
For the purpose of carrying out financial and accounting works Identity (Name, Surname, T.R. Identity No.), Contact (Phone Number (Mobile), Telephone Number (Fixed)), Address (Address, Address Province, Address District, Postal Code), Taxpayer Information (Trade Title, Tax Office, Tax Identification No.)
For the purpose of carrying out storage and archive activities Identity (Name, Surname, T.R. Identity No.), Institution Information (Title in Institution), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Address (Address, Address Province, Address District, Postal Code), Taxpayer Information (Trade Title, Tax Office, Tax Identification Number), Marketing (Product of Interest, Marketing Message Approval Status)
In case you have explicit consent according to Article 5/1 of KVKK
In order to carry out the marketing processes of products / services (Commercial message sending activities)Identity (Name, Surname), Institution Information (Title in Institution), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Marketing (Product of Interest, Marketing Message Approval Status)

Transfer of Your Personal Data

If your personal data is requested within the framework of Article 28/1 of the KVKK, it may be transferred to the relevant authorities without any obligation to clarify and without seeking your explicit consent.

In addition, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as ministries) specified in the laws within the purposes and limitations stipulated in the law if requested in cases explicitly specified in the laws.

Outside of our legal obligations that are not obliged to inform and do not require your explicit consent;

The following table shows the recipients of your personal data transferred and the purposes for which they are transferred.

Buyer / PurposeData
Message Management System Inc. for the purpose of carrying out the activities in accordance with the legislation and notifying the authorized institutionsIdentity (First and Last Name) Contact (E-Mail Address, Phone Number (Mobile) and Phone Number (Fixed)) Marketing (Marketing Message Approval Status);
  1. If You Are Acting as the Signatory of Our Legal Entity Customer

Contact Person

Since you are an employee of the legal entity that is our customer and your personal data is processed by Global IT during the transactions related to the legal entity, you are defined by us as a Legal Entity Customer Employee and you are accepted as a Data Subject by the Law.

Obtaining Your Personal Data

The following shows your personal data and methods of acquisition. The same personal data can also be obtained by more than one method.

Method / EnvironmentData
Non-automated methods directly from you on paper Identity (Name, Surname, Signature and T.R. Identity No.) Document Information (Document Date and Document No) Professional Experience (Title in the Institution) Customer Transaction (Contract Name and Contract Date);

Purposes of Processing Your Personal Data and Legal Reasons

The table below lists the legal grounds for processing your personal data and the purposes for which it is processed.

Provided that it is directly related to the establishment or performance of a contract regulated in Article 5/2c of the KVKK, it is necessary to process the personal data of the parties to the contract
In accordance with the Product / Service Sales / Support Agreement concluded / to be concluded with your Company for the purpose of carrying out the production and operation processes of goods / services and the use of the rights and debts arising from this; Identity (Name, Surname, Signature), Professional Experience ( Title in the Institution), Customer Transaction (Fee, Contract Date, Contract Duration, Contract Name, Contract Start Date, etc.),
In accordance with the Product/service Sales/support Agreement concluded / to be concluded with your Company for the purpose of carrying out the goods / services sales processes and carrying out the Contract processes and the use of the rights and debts arising from it;Identity (Name, Surname, Signature, T.R. Identity No.), Document Information (Document Date, Document No.), Professional Experience (Title in the Institution), Customer Transaction (Fee, Contract Date, Contract Duration, Contract Name, Contract Start Date, etc.),
Since data processing is mandatory for the establishment, use or protection of a right in Article 5/2e of KVKK
For the purpose of following up and conducting legal affairsIdentity (Name, Surname, Signature, T.R. Identity No.), Document Information (Document Date, Document No.), Professional Experience (Title in the Institution), Customer Transaction (Contract Date, Contract Name)
In accordance with the Tbk General Statute of Limitations (Article 146) in the Turkish Code of Obligations for the purpose of carrying out storage and archive activities ; Identity (Name, Surname, Signature, T.R. Identity No.), Document Information (Document Date, Document No.), Professional Experience (Title in the Institution), Customer Transaction (Fee, Contract Date, Contract Duration, Contract Name, Contract Start Date, etc.),
In order to carry out the activities in accordance with the legislation, to inform the authorized persons, institutions and organizations and to carry out the storage and archive activities , in accordance with the Notification of the Communication Permission Holders in the Regulation on Commercial Communication and Commercial Electronic Messages to the CMS (Article 5 / 3); Identity (First Name, Last Name), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Marketing (Marketing Message Approval Status)
In case you have explicit consent according to Article 5/1 of KVKK
In order to carry out the marketing processes of products / services (Commercial message sending activities)Identity (Name, Surname), Institution Information (Title in Institution), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed)), Marketing (Product of Interest, Marketing Message Approval Status)

Transfer of Your Personal Data

If your personal data is requested within the framework of Article 28/1 of the KVKK, it may be transferred to the relevant authorities without any obligation to clarify and without seeking your explicit consent.

In addition, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as ministries) specified in the laws within the purposes and limitations stipulated in the law if requested in cases explicitly specified in the laws.

Outside of our legal obligations that are not obliged to inform and do not require your explicit consent;

The following table shows the recipients of your personal data transferred and the purposes for which they are transferred.

Buyer / PurposeData
Message Management System Inc. for the purpose of carrying out the activities in accordance with the legislation and notifying the authorized institutionsIdentity (First and Last Name) Contact (E-Mail Address, Phone Number (Mobile) and Phone Number (Fixed)) Marketing (Marketing Message Approval Status);
  1. If you work as our customer’s employee responsible for technical processes

Contact Person

Since you are an employee of the legal entity that is our customer and your personal data is processed by Global IT during the transactions related to the legal entity, you are defined by us as a Legal Entity Customer Employee and you are accepted as a Data Subject by the Law.

Obtaining Your Personal Data

The following shows your personal data and methods of acquisition. The same personal data can also be obtained by more than one method.

Method / EnvironmentData
Non-automated methods directly from you on paper Identity (Name and Surname) Contact (E-Mail Address and Phone Number);
Electronically directly from you by automated means Identity (Name and Surname) Institution Information (Title in Institution) Contact (E-Mail Address, Telephone Number (Mobile) and Telephone Number (Fixed));

Purposes of Processing Your Personal Data and Legal Reasons

The table below lists the legal grounds for processing your personal data and the purposes for which it is processed.

Provided that it is directly related to the establishment or performance of a contract regulated in Article 5/2c of the KVKK, it is necessary to process the personal data of the parties to the contract
In accordance with the Product / Service Sales / Support Agreement concluded / to be concluded with your Company for the purpose of carrying out the goods / services sales processes, carrying out the goods / services production and operation processes, executing the contract processes, carrying out the customer relationship management processes and carrying out the after-sales support services of the goods / services and the exercise of the rights and debts arising from it; Identity (First Name, Last Name), Institution Information (Title in Institution), Contact (E-Mail Address, Phone Number (Mobile), Phone Number (Fixed) Contact Contact Type))
Since data processing is mandatory for the establishment, use or protection of a right in Article 5/2e of KVKK
For the purpose of following up and conducting legal affairsIdentity (First Name, Last Name), Contact (E-Mail Address, Phone Number)
In accordance with the Tbk General Statute of Limitations (Article 146) in the Turkish Code of Obligations for the purpose of carrying out storage and archive activities ; Identity (First Name, Last Name), Institution Information ( Title in Institution), Contact ( E-Mail Address, Phone Number (Mobile), Phone Number (Fixed), Phone Number, Contact Type)

Transfer of Your Personal Data

If your personal data is requested within the framework of Article 28/1 of the KVKK, it may be transferred to the relevant authorities without any obligation to clarify and without seeking your explicit consent.

In addition, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as ministries) specified in the laws within the purposes and limitations stipulated in the law if requested in cases explicitly specified in the laws.

Outside of our legal obligations that are not obliged to inform and do not require your explicit consent;

The following table shows the recipients of your personal data transferred and the purposes for which they are transferred.

Buyer / PurposeData
In order to provide services and carry out technical services to Google LLC Identity (Name and Surname) Contact (E-Mail Address and Phone Number);

Your personal data may be transferred.

  1. Your Rights Regarding Your Personal Data

Relevant persons must first apply to the data controller in order to exercise their rights regarding their personal data. According to Article 14 of the Law, no complaint can be made directly to the Personal Data Protection Board.

In accordance with the law, your personal data

a) To learn whether personal data is processed or not,

b) If your personal data has been processed, to request information about it,

c) To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,

ç) To know the third parties to whom your personal data is transferred domestically or abroad,

d) Requesting the correction of your personal data if it is incomplete or incorrectly processed,

e) Requesting the deletion or destruction of your personal data in the event that the reasons requiring its processing disappear,

f) (d) and Requesting that the transactions carried out in accordance with subparagraphs (e) are notified to the third parties to whom your personal data is transferred,

g) To object to the occurrence of a result against you by analyzing your processed data exclusively by means of automated systems,

ğ) Requesting the compensation of the damage in case you suffer damage due to the unlawful processing of personal data

You can exercise your rights by contacting the data controller, i.e. us.

  1. Method of Application to the Data Controller

Your application

  • Fulya Mah. Ortaklar Cad. Bahceler Sok. Onsekiz İş Merkezi No:18/4 Şişli / Istanbul / TURKEY in writing to the address;
  • globalit@hs01.kep.tr using your registered electronic mail address to the registered electronic mail address;
  • You can do this by sending an e-mail to the kvk@globalit.com.tr address using your e-mail address registered in our system.

More detailed information about the procedures and principles to be followed when applying can be found in the Communiqué on the Procedures and Principles of Application to the Data Controller of the Personal Data Protection Authority.