Today, with the rapid advancement of technology, Generative AI (Gen AI) is becoming an increasingly accessible and indispensable tool for SMEs and startups. Google Cloud’s leading role is especially evident with more than 70% of tech unicorns choosing the platform. With new product and feature announcements every day, the Gen AI ecosystem is constantly opening up new opportunities for businesses.
Here are some prominent use cases by sector:
Health Services:
- Mobile Medical Assistant: An AI-powered physician assistant is becoming a powerful tool that physicians can carry in their pockets. It automates routine paperwork, allowing doctors to spend more of their time on patient care. It also contributes to reducing medical errors by providing quick diagnostic suggestions and helping to identify rare diseases.
- Personalized Fitness Coach: An AI-powered personal trainer analyzes the user’s physical condition, goals and preferences to create a fully personalized workout routine. Leveraging a vast library of videos and exercises, it continuously optimizes the program based on the user’s progress.
- Advanced Healthcare Quality Control: AI evaluates the performance of healthcare providers through in-depth statistical analysis of clinical data. This is used to improve patient outcomes, optimize treatment protocols and enhance overall healthcare quality.
Employee Support:
- Smart HR Chatbot: A 24/7 AI chatbot instantly answers employees’ questions about company policies, procedures and other corporate information. This system learns and improves over time, conveying company culture and know-how more effectively.
- Automatic Professional Photo Generation: AI transforms simple headshots into professional-looking profile photos. With lighting, background editing and light retouching, high-quality, consistent and professional-looking photos are created for employees.
- Advanced Knowledge Management: A personalized knowledge base built using large language models (LLM) allows employees to quickly and easily access the information they need. This system customizes answers based on the user’s role and past questions.
Customer Support:
- Advanced Customer Service Chatbot: Using natural language processing and machine learning technologies, chatbots interact with customers almost like humans. These bots offer personalized solutions by analyzing customer history and preferences and can provide meaningful answers to even complex questions.
- Predictive Customer Service: By analyzing customer data, AI identifies potential problems in advance and offers proactive solutions. This increases customer satisfaction and reduces the number of support requests.
- AI Powered Decision Support System: An AI assistant that predicts the future using historical data helps customer service agents make the best decisions. By analyzing customer behavior, this system offers personalized recommendations and speeds up the resolution process.
Visual Based Uses:
- Accelerated Game Development: AI allows game developers to automatically generate graphics and visual assets. This speeds up the development process and allows creative teams to focus on more strategic design decisions.
- Advanced Video Analytics: AI-powered video analytics tools are used in areas ranging from security camera footage to sporting events. These tools offer valuable insights in areas such as security, performance analysis and quality control by detecting details that the human eye might miss.
- Customized Children’s Book Illustrations: AI generates original and creative illustrations for children’s books. This enables publishers to release new books more quickly and cost-effectively, while creating unique visuals for each story.
- Interactive Educational Content: AI transforms static documents into dynamic, interactive video lessons. This enriches the learning experience and makes complex topics easier to understand.
Data Simplification and Analysis:
- Democratizing Financial Reports: AI automatically translates complex financial reports into a language that everyone can understand. This increases financial literacy and improves internal communication.
- Personalized Education Recommendations: AI analyzes student performance data and recommends customized learning strategies for each student. This allows educators to adjust course content and methods according to the needs of each student.
Google Cloud’s Generative AI solutions enable businesses to easily implement these scenarios and more. With these technologies, companies can optimize internal processes, improve customer experience and develop innovative products and services.
As one of Google Cloud’s most expert partners, we accompany businesses on this digital transformation journey. Global IT provides guidance and support on the integration, customization and optimization of Gen AI technologies, helping companies get the most out of these powerful tools.
Generative AI technologies offer tremendous opportunities for startups and SMEs. Businesses that adopt and strategically apply these technologies will gain a competitive advantage and stand out in terms of innovating, increasing efficiency and improving customer satisfaction.
Now is the time!
