{"id":15565,"date":"2024-11-19T14:22:26","date_gmt":"2024-11-19T11:22:26","guid":{"rendered":"https:\/\/globalit.com.tr\/?post_type=basari-hikayeleri&p=15565"},"modified":"2024-11-22T19:39:33","modified_gmt":"2024-11-22T16:39:33","slug":"getir","status":"publish","type":"basari-hikayeleri","link":"https:\/\/globalit.com.tr\/en\/success-stories\/getir\/","title":{"rendered":"Getir"},"content":{"rendered":"\t\t
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Success Story<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Boosts Creativity and Saves Time with\nGemini<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"icon_01\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Industry: Technology, Information and Internet\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Getir partnered with <\/span>Gemini Enterprise<\/span><\/strong> to support its rapid growth and optimize customer service. By streamlining operations, empowering employees, and providing proactive support, Gemini helps Getir deliver satisfaction to its customers every day.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The challenge<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The challenge for Getir was to maintain exceptional customer service <\/span>and operational efficiency in the face of rapid growth and the complexities of instant delivery. Gemini Enterprise likely provided the <\/span>solution by streamlining support, empowering agents, and providing <\/span>valuable insights to drive continuous improvement and Identifying and <\/span>selecting compelling success stories that align with goals.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The solution<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Getir sought a solution that could keep pace with their fast-paced <\/span>operations and deliver exceptional customer service around the clock. They found their answer in Gemini Enterprise<\/span>, an <\/span>AI-powered<\/span> customer experience platform designed to streamline support, automate tasks, and empower agents to provide personalized assistance.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\u201c<\/i>Gemini has been a lifesaver for our team. It has\nallowed us to automate many of our routine tasks,\ngiving us more time to focus on providing exceptional\ncustomer service.\n\u201c<\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Barbaros Erendag l Workplace Engineering Team Lead\n<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Barbaros Erendag l Workplace Engineering Team Lead\n<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The result<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Gemini Enterprise<\/span><\/strong> has become an indispensable tool for Getir, enabling them to navigate the complexities of instant delivery with ease and efficiency. By <\/span>streamlining operations<\/span>, <\/span>empowering agents<\/span><\/strong>, and <\/span>providing proactive support<\/span><\/strong>,<\/span> Gemini<\/span> helps Getir deliver delight, day after day.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t[vc_row type=\"full_width_background\" full_screen_row_position=\"middle\" column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#ffffff\" scene_position=\"center\" top_padding=\"5%\" constrain_group_1=\"yes\" bottom_padding=\"5%\" text_color=\"dark\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" overflow=\"visible\" class=\"withborder hidemebro\" id=\"iletisim\" overlay_strength=\"0.3\" gradient_direction=\"left_to_right\" shape_divider_position=\"bottom\" bg_image_animation=\"none\" shape_type=\"\" gradient_type=\"default\"][vc_column column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" 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desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" overflow=\"visible\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/1\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\"][split_line_heading animation_type=\"line-reveal-by-space\" font_style=\"h2\" line_reveal_by_space_text_effect=\"default\" content_alignment=\"center\" mobile_content_alignment=\"inherit\" link_target=\"_self\" text_content=\"Bize Ula\u015f\u0131n\"][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\"in_container\" full_screen_row_position=\"middle\" column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#ffffff\" scene_position=\"center\" bottom_padding=\"4%\" text_color=\"dark\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" overflow=\"visible\" class=\"contactsection hidemebro\" overlay_strength=\"0.3\" gradient_direction=\"left_to_right\" shape_divider_position=\"bottom\" bg_image_animation=\"none\" gradient_type=\"default\" shape_type=\"\"][vc_column column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" top_margin=\"5px\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" 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Office<\/h4>\nOnsekiz \u0130\u015f Merkezi Ortaklar Caddesi Gardens\nSokak 18\/4 \u015ei\u015fli \u0130stanbul<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" overflow=\"visible\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/2\" tablet_width_inherit=\"small_desktop\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\"][vc_column_text]\n

Contact Us<\/h4>\n+90 (212) 211 50 01<\/a><\/span>\ninfo@globalit.com.tr<\/a><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" top_padding=\"5%\" bottom_padding=\"5%\" bottom_padding_tablet=\"15%\" text_align=\"left\" row_position=\"default\" row_position_tablet=\"inherit\" row_position_phone=\"inherit\" overflow=\"visible\" pointer_events=\"all\"][vc_column_inner column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" column_element_direction_desktop=\"default\" column_element_spacing=\"0px\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" 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column_border_radius=\"none\" column_link_target=\"_self\" overflow=\"visible\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/1\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\"][image_with_animation image_url=\"9666\" image_size=\"custom\" animation_type=\"entrance\" animation=\"None\" animation_movement_type=\"transform_y\" hover_animation=\"none\" alignment=\"\" border_radius=\"none\" box_shadow=\"none\" image_loading=\"default\" max_width=\"100%\" max_width_mobile=\"default\" custom_image_size=\"300px\"][vc_column_text max_width=\"500\"]Just one year after our founding in 2006, we became the first technology company to bring Google's cloud solutions to our country. 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WE'RE HERE TO LISTEN, HERE TO STAY<\/em><\/a><\/h2>\n[\/nectar_scrolling_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Success Story Boosts Creativity and Saves Time with Gemini Industry: Technology, Information and Internet Getir…<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-15565","basari-hikayeleri","type-basari-hikayeleri","status-publish"],"acf":[],"yoast_head":"\nGetir - Global IT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/globalit.com.tr\/en\/success-stories\/getir\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Getir - Global IT\" \/>\n<meta property=\"og:description\" content=\"Success Story Boosts Creativity and Saves Time with Gemini Industry: Technology, Information and Internet Getir...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/globalit.com.tr\/en\/success-stories\/getir\/\" \/>\n<meta property=\"og:site_name\" content=\"Global IT\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-22T16:39:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/globalit.com.tr\/wp-content\/uploads\/2024\/11\/47d3b92d785a7985a0861b038d594114.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/globalit.com.tr\/en\/success-stories\/getir\/\",\"url\":\"https:\/\/globalit.com.tr\/en\/success-stories\/getir\/\",\"name\":\"Getir - 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