Success Story
Boosts Creativity and Saves Time with Gemini
Industry: Technology, Information and Internet
Getir partnered with Gemini Enterprise to support its rapid growth and optimize customer service. By streamlining operations, empowering employees, and providing proactive support, Gemini helps Getir deliver satisfaction to its customers every day.
The challenge
The challenge for Getir was to maintain exceptional customer service and operational efficiency in the face of rapid growth and the complexities of instant delivery. Gemini Enterprise likely provided the solution by streamlining support, empowering agents, and providing valuable insights to drive continuous improvement and Identifying and selecting compelling success stories that align with goals.
The solution
Getir sought a solution that could keep pace with their fast-paced operations and deliver exceptional customer service around the clock. They found their answer in Gemini Enterprise, an AI-powered customer experience platform designed to streamline support, automate tasks, and empower agents to provide personalized assistance.
Barbaros Erendag l Workplace Engineering Team Lead
Barbaros Erendag l Workplace Engineering Team Lead
The result
Gemini Enterprise has become an indispensable tool for Getir, enabling them to navigate the complexities of instant delivery with ease and efficiency. By streamlining operations, empowering agents, and providing proactive support, Gemini helps Getir deliver delight, day after day.
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Onsekiz İş Merkezi Ortaklar Caddesi Gardens
Sokak 18/4 Şişli İstanbul
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Just one year after our founding in 2006, we became the first technology company to bring Google's cloud solutions to our country. For a long time, we carried this flag as the only authorized business partner in Turkey and to date, we have served more than 750 customers together with Google.
